Meken Tours

Booking terms

Booking

A booking is confirmed once we receive a deposit of $200 per person. The balance is paid on the first day of the tour.

Prices

Early-bird prices apply to bookings with a deposit paid before 1 February 2027. Prices are per person in a shared twin or double room / shared yurt. Single room supplement: $200.

Cancellation

The deposit is non-refundable. It is refunded in full if Meken Tours cancels the tour, or if the traveller’s visa is refused and we are informed at least 2 weeks before the start. In case of force majeure during the tour, we refund the unused part of the services.

Minimum group

Group tours run from 4 travellers. If the minimum is not reached, we offer the same route with a partner company at the same price, or a transfer to another date.

Changes on the route

Mountain weather and road conditions can change. If a part of the programme is impossible, we replace it with an equivalent alternative at our cost.

Age

Group tours are for travellers aged 16+. Families with younger children can book a private tour.

Insurance

Travel insurance is not mandatory but strongly recommended.

Payment, cancellation and refund rules

Privacy policy

  • We collect only the data needed to organise your trip: name, email, phone and travel dates.
  • We use the email address you give us to send your booking confirmation, the payment receipt and one-time sign-in links to your account (“My bookings”). The account shows only bookings made with that email.
  • By booking you consent to the processing of these personal data, including automated processing, by us and by the acquiring bank for payment processing and fraud prevention, in accordance with the laws of the Kyrgyz Republic.
  • The deposit is paid by card on the processing centre's page (elpay.kg). We never see or store your card number, CVC or expiry date.
  • We do not sell or share your data with third parties except the guides and guesthouses involved in your tour and the bank processing your payment.
  • Payment records are kept for at least two years as required by the bank; you can ask us to delete other data at any time.

Seller

Seller
Meken Tours LLC (OsOO «Meken Turs»)
TIN
00511202610136
Legal address
Apt. 24, 16 Microdistrict 8, Oktyabrsky District, Bishkek, Kyrgyz Republic
Office
Office 418, 80 Yunusaliev St., Bishkek, Kyrgyz Republic